Legal
Terms of service
The terms that apply to Contentika proposals, retainers and projects.
Last updated 9 September 2026 · Applies to contentika.com and to every retainer and project.
In this case study
Proposals
Every proposal states the retainer or project, what is delivered each month or on completion, the price, the minimum term, and the goal with the month we expect to reach it. It is valid for 30 days.
Retainers
Retainers are billed monthly in advance. Foundation has a one-month minimum; Growth and Scale have a three-month minimum. After the minimum, either side can end the retainer with 30 days’ written notice. A retainer can be paused once in any twelve months for up to two months, with the return date agreed in writing.
Projects
Projects are paid half to start and half on delivery. The SEO audit and the content strategy are credited in full against a retainer started within 60 days of delivery.
What we deliver
The articles, pages, links, fixes and reports named in the proposal, each month. Where a month falls short for reasons within our control, the shortfall is delivered the following month or credited. Rankings and traffic are forecast in good faith and are not guaranteed.
Revisions
Every piece can be revised twice within two weeks of delivery. Changes after that, or changes of scope, are done on the next call or quoted.
Ownership
Content, images, research, the keyword map and dashboards are yours from the moment they are delivered, including drafts. Accounts are set up in your name. Contentika keeps the right to list you as a client and, only with written permission, to publish a case study.
Access and your responsibilities
You provide access to the accounts and people the work needs, approve calendars and drafts within the agreed times, and confirm that the claims and materials you supply are accurate and yours to use. Delays in access or approval move the delivery dates by the same number of business days.
Confidentiality
Everything we learn about your business stays confidential, during and after the retainer. We sign an NDA before the first call on request.
Payment
Invoices are in US dollars or naira as agreed, payable by card or transfer within seven days. A retainer unpaid for 14 days pauses delivery; unpaid for 30 days, we send written notice and the retainer ends under the Retainers section.
Liability
We take care with every piece of work, and we are not liable for loss of business caused by search engine changes, third-party services or content you supply. Our liability is limited to the fees paid in the previous three months.
Governing law
These terms are governed by the laws of the Federal Republic of Nigeria. Last updated 9 September 2026.
Questions about this?
Email support@contentika.com or use the contact page. We reply within 14 days to legal requests and within one business day to everything else.
Other policies
- Terms of service
- Accessibility statement