Legal
Privacy policy
How Contentika collects, uses and protects the information you give us.
Last updated 9 September 2026 · Applies to contentika.com and to every retainer and project.
In this case study
What we collect
The details you type into the brief form, the audit request or the newsletter box, or send on WhatsApp or email: name, company, website, email address, phone number and what you tell us about the project. When you visit the site we also record standard server logs (IP address, browser, pages viewed) and, with your consent, analytics events.
What we collect
To reply to your enquiry, prepare a proposal, deliver the work you order, invoice you, and, if you ask for it, send the monthly newsletter. We do not sell or rent your details and we do not add you to marketing lists you did not choose.
Client data
On a retainer we work inside your Search Console, Analytics, CMS and, where agreed, your CRM. We see that data only to do the work you have asked for, we do not copy it beyond the reports we produce for you, and access is removed when the retainer ends.
Where it is stored
Enquiries are stored in our email and project tools and in a client sheet with access limited to the Contentika team. We keep enquiry details for two years after the last contact, and client records for seven years for tax purposes.
Cookies and analytics
The site sets a session cookie for the forms and, only after you accept, analytics cookies that help us see which pages are useful. You can withdraw consent at any time by emailing support@contentika.com, and clearing your browser’s cookies for contentika.com removes them straight away.
Who we share it with
The companies that help us run the business, each under its own privacy terms: the email and project tools that hold enquiries, the hosting provider that serves the site, the payment provider that processes invoices, and the analytics provider if you accept analytics cookies. None of them may use your details for their own purposes. We share details with nobody else unless the law requires it.
Your rights
Under the Nigeria Data Protection Act 2023, and the GDPR where it applies to you, you can ask what we hold about you, ask us to correct or delete it, ask for a copy in a usable format, or object to how we use it. Email support@contentika.com and we respond within 14 days. If you are not satisfied with our answer you can complain to the Nigeria Data Protection Commission or your local authority.
Contact
Prime Chale Inc, trading as Contentika, Lagos, Nigeria. support@contentika.com. This policy was last updated on 9 September 2026, and we will note the date here whenever it changes.
Questions about this?
Email support@contentika.com or use the contact page. We reply within 14 days to legal requests and within one business day to everything else.
Other policies
- Terms of service
- Accessibility statement